Facetime Lowers Volume Of Other Apps Mac
If FaceTime is not working on your iOS or Mac based machines, you cannot make any audio or video calls using this Apple exclusive feature on your devices. Read the following guide to find the solutions to fix your issue.
iPhone App Issues & Tips
On your Mac, do any of the following: Mute yourself: In the FaceTime app, move the pointer over the call window, then click the Mute button (or use the Touch Bar). You can still hear the other person on the call, but they won’t be able to hear you. To unmute yourself, click the Mute button again. (The main short coming is that FaceTime on Mac can be used only for connecting to other Apple Devices). You can freely FaceTime someone having iPhone 4 or later, iPad 2 or later, iPod touch with iOS 4.1 or later, Mac running OS X 10.9.2 or later. The main requirement being person you want to connect should be signed in to FaceTime. By default, when you receive a Skype call or are on one, the volume of any other sounds being played by your computer is reduced by up to 80% (exact value. Built-in Apps Apps as powerful and elegant as your Mac. Because they’re designed for it. With every Mac, you get a collection of powerful apps. They’re the same apps you use on your iPhone or iPad, so they’ll feel instantly familiar. They all work with iCloud, so your schedule, contacts and notes are always up to date everywhere. Oct 24, 2017 Say I'm on FaceTime and watching a movie at the same time (or something of the sort) can I change the volume so the person talking doesn't overpower the movie? FaceTime doesn't seem to have a volume slider of its own. In windows it's really easy to.
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In order to make Internet-based audio or video calls, Android users need to install third-party apps on their devices. It is because there is no app provided by Google to help you make those calls. With an Apple device, though, you do not need to do it.
FaceTime Not Working
Your iPhone comes with a feature called FaceTime to let you make both voice and video calls from your iOS and Mac-based devices. FaceTime was introduced a long time ago and it has been helping users making calls on their devices since then.
While the feature works pretty well most of the time, there are a few times where it faces issues and does not work the way it is supposed to. If FaceTime is not connecting or if you are facing any other issues with the feature, you might want to read our guide below to get your issues rectified.
Part 1. How to Fix: FaceTime Not Working on iPhone [6 Ways]
Facetime Lowers Volume Of Other Apps Mac Book
If FaceTime is not working on your iPhone even after following the correct procedure to make a call, there might be something wrong with either your device, the app, or your Internet provider. The following six fixes should help you get around the issue on your iPhone and to be able to make a FaceTime call without any problems.
Way 1. Ensure FaceTime is Enabled on Your iPhone
The very first thing you need to verify on your iPhone is that FaceTime is actually enabled on your device. It may be that you or someone turned off the feature on your device.
It is pretty easy to enable FaceTime if it is currently turned off and the following shows how:
- Launch the Settings app from the springboard on your iPhone.
- Scroll down and locate the option that says FaceTime.
- When you find it, tap on it to open it.
- On the following screen, you will find a toggle that says FaceTime at the top.
- Turn the toggle to the ON position to enable FaceTime on your iPhone.
- FaceTime is now enabled.
- You should be able to use it using the FaceTime app on your iPhone.
Way 2. Correct the Date and Time Options
FaceTime requires that you have the correct date and time configured on your iPhone. If you are not sure how to do it, the following will teach you.
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- Open the Settings app on your iPhone.
- Tap on the option that says General.
- Then tap on Date & Time on the following screen.
- Turn on the Set Automatically option.
- Launch the FaceTime app and see if you are able to make a call.
Enable FaceTime on the iPhone
Way 3. Update iOS to Use Group FaceTime Calls
If what you are trying to make is a group FaceTime call, then it requires your iPhone to be running at least iOS 12.
Updating the iOS Version
If you are not there yet, head into Settings, tap on General, tap on Software Update, and finally select Download and Install to download the iOS 12 update and install it on your iPhone.
Way 4. Check if Apple Servers Are Down
FaceTime uses Apple’s servers to work, and if those servers are down, you cannot make any calls with FaceTime on your phone. Head over to the Apple server status webpage and see if their FaceTime servers are facing a downtime. If they are, wait for Apple to bring them back up. You cannot really do anything in this situation.
Way 5. Reset Your iPhone Network Settings
Since FaceTime is a calling app, it utilizes your network settings to both receive and send data. If there is any misconfiguration in your iPhone’s network settings, the app will not function properly. You can reset the network settings on your iPhone to fix the issue.
- Launch the Settings app.
- Tap on General followed by Reset.
- Tap on Reset Network Settings to reset your network settings to the defaults.
- Launch the FaceTime app and you will find it now connects without any issues.
Way 6. Reset all the Settings on Your iPhone
If resetting the network settings did not do the job for you, you might want to reset all the settings on your iPhone. This has higher chance of fixing the broken FaceTime app.
- Launch the Settings app.
- Select General followed by Reset.
- Select Reset All Settings to reset all of your settings to the factory defaults.
- Open the FaceTime app and try placing a call.
Reset All the Settings on the iPhone
Part 2. How to Fix: FaceTime Not Working on Mac [5 Ways]
If it is your Mac where FaceTime is not working, there are also a few ways to get around the issue on your machine.
Way 1. Set Up the Correct Date and Time
Incorrect date and time settings often cause issues with FaceTime and it is important to set them up correctly on your Mac.
- Click on the Apple logo at the top-left corner.
- Select System Preferences.
- Select Date & Time on the following screen to open your date and time settings menu.
- Tick-mark the Set date and time automatically option.
- Your Mac will automatically fetch the current date and time for your region.
- Set it up for you on your machine.
Way 2. Update Your Mac to the Latest macOS Version
An obsolete version of macOS could also cause the FaceTime app to malfunction. In that case, your best bet is to update your Mac to the latest version of macOS.
Update the Mac
Click on the Apple logo, select About This Mac, and hit Software Update to update your Mac.
Way 3. Sign Out Of and Back Into FaceTime
Toggling the sign-in and out option could also help you fix the broken FaceTime feature on your Mac.
- Launch the FaceTime app on your Mac.
- Click on the FaceTime menu at the top.
- Select Preferences.
- Make sure you are inside the Settings tab.
- Click on the button that says Sign Out to sign out of your account in FaceTime.
- Sign back in using your account details.
- You will be able to make calls with FaceTime.
Way 4. Remove from Block List
You might want to check your blocked list to see if the person you are trying to make a FaceTime call with is in your blocked list. You will need to remove the person out of this list in order to make calls with them.
Unblock Users in FaceTime on the Mac
Launch FaceTime, click on the FaceTime menu at the top, select Preferences, click on the Blocked tab, and unblock the person you want to make a call with.
Way 5. Force Quit the FaceTime App
If the FaceTime app is stuck at a point, force quitting it should fix the issue for you.
- Press the Command + Option + Esc keys on your keyboard.
- Select FaceTime in the list and click on Force Quit to forcibly close the app.
- Relaunch the app and it will let you make calls without any issues.
Part 3. How to Use FaceTime on iPhone & Mac
Before you go ahead and apply the fixes to fix FaceTime on your device, you might want to confirm the way you are trying to use the feature is the right one. It may be you are using an incorrect way to make calls.
How to Use FaceTime on iPhone
Using FaceTime on an iPhone is one of the easiest things to do. Apple has made it very easy to use the feature to make both audio and video calls from your devices. FaceTime actually comes as a standard app on your device that you can launch and then use its features.
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- Find and tap on the FaceTime app on your iPhone’s springboard. It will launch the app.
- When the app launches, you will find your recent audio and video calls.
- To make a call to one of these contacts again, select either Video or Audio tab from the top menu.
- Then tap on the contact you want to call and a call will be placed using FaceTime.
Placing a FaceTime Call on the iPhone
If you do not see the person you want to call in the list, tap on the + (plus) sign at the top-right corner to open your contacts list. You can then choose whoever person you want to call and a call will be established with them using FaceTime on your iPhone.
How to Use FaceTime on Mac
Using FaceTime on a Mac is as easy as using it on the iPhone. Mac also comes with the FaceTime app preinstalled on it so all you need to do is run the app and you are ready to make a call.
Step 1. Click on Launchpad in your Dock, search for FaceTime, and click on it when it appears on your screen.
Step 2. When FaceTime launches, click on either Video or Audio tab to make a video or audio call, respectively.
Using FaceTime on the Mac
Step 3. Click on the contact you want to call and a call will be placed.
Step 4. You can click on the + (plus) sign at the top to call a person who is not shown in your list. That is how easily you can make audio and video FaceTime calls on a Mac machine.
The Bottom Line
If FaceTime is not working for any reason on your iPhone or Mac, there are several ways to fix the issue on your devices. The methods described above should help you find the cause of the issue and help you fix it to get FaceTime working on your machine.
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FaceTime is an Apple app that allows you to call, video chat, and share your thoughts and feelings with your friends. It’s a fabulous tool for keeping up with everyone in your life and even getting some business done.
So when FaceTime isn’t working as expected, it’s potentially a huge inconvenience! Or maybe you don’t even know where to start to get FaceTime up and running. So here are some FaceTime Help & Tips to get yours on the right road to using this app.
Contents
- 1 So, What IS FaceTime?
- 3 How FaceTime Actually Works
- 4 FaceTime for iPhone & iPad
- 5 FaceTime for Mac
- 6 Let’s Get A FaceTime Account
- 11 Troubleshoot FaceTime Problems
- 12 What About Security and Privacy on FaceTime
So, What IS FaceTime?
FaceTime is somewhat similar to Skype and Google Hangouts. FaceTime enables you to make a video or audio-only calls over WiFi from your iPhone, iPad, iPod Touch, and Macs.
It even works on mobile and cellular networks for iPhones and other iDevices. And FaceTime is really easy to use, so it’s safe for all ages, from your school-age children through your great-grandparents (and beyond.)
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iOS Specific Articles
Setting Up FaceTime is a Breeze!
FaceTime lets you make video and audio calls with friends, family, or even business associates over the WiFi network on the iPhone, iPad, iPod touch, or Mac. Unlike many other calling apps, there is no need to set up an additional account; just sign in with your Apple ID. It’s that simple.
To use the app, find the person within Contacts and tap the FaceTime icon. Or, use Siri to start the call with a simply voiced instruction. The receiver gets an invitation, to which they must accept before the video call begins.
Visit this article to learn step-by-step how to set-up and use FaceTime.
How FaceTime Actually Works
FaceTime utilizes the two built-in (if available on your model) cameras to create the perfect picture quality and focal length for viewing. The unique features of the app automatically adjust the brightness and contrast levels of the image, so that you always are in the best possible light.
Also, callers can switch the camera’s view, so that the other person can easily see surroundings. It’s super useful for connecting with friends or family in another city or country. And it’s a great option for holding or attending important business meetings and conferences when face to face isn’t possible.
FaceTime works by connecting an iPhone 4 (or newer), a fourth-generation iPod Touch (or newer), a second-generation iPad (or newer), or a computer with macOS or Mac OS X (e.g., MacBook Pro, MacBook Air, etc. ) to another iOS or macOS device.
Also please note that the previous generations of iPhone, iPod touch, and iPad are not supported. FaceTime is also not compatible with non-Apple devices (e.g. Windows OS, PC, or other tablets). More specifically, following Apple devices support FaceTime:
Over Wi-Fi, you can use FaceTime on any of these iDevices
- iPhone 4 or later
- iPad 2 or later
- iPad mini (all models)
- iPod touch 4th generation or later (only iPod touch 5th generation supports FaceTime audio calling)
With a cellular data plan, you can also use FaceTime without Wi-Fi on any of these devices
- iPhone 4s or later
- iPad (3rd generation or later)
FaceTime for iPhone & iPad
FaceTime is meant for mobile. And it’s simple to get started and begin chatting with your friends and family. Just open your FaceTime app and sign in with your Apple ID.
Another option to do this is from Settings > FaceTime. If you’re using an iPhone, FaceTime automatically registers your phone number.
You also need to register your email address on your iPhone. So tap Settings > FaceTime > Use your Apple ID for FaceTime, and sign in. And if you’re using an iPad or iPod touch, register your email address by tapping Settings > FaceTime > Use your Apple ID for FaceTime, and sign in.
You can also use the contacts app to place a FaceTime call. FaceTime has the option to use either the front or back camera.
If FaceTime isn’t working for you on your iDevice, like your iPhone or iPad, take a look at our troubleshooting FaceTime for iOS article to get some tips and solutions.
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FaceTime for Mac
Apple’s signature calling app allows you to make calls to another Mac or an iPad, iPhone, or iPod touch. FaceTime is included with OS X Lion or later. And it is available for any Macs running Mac OS X Snow Leopard v10.6.6 or later. You still need an Apple ID to use FaceTime on your Mac.
So if you have Mac OS X v10.6, you download the FaceTime app from the Mac App Store (it is free). This app supports high-definition (HD) videos as long as your Mac has a built-in FaceTime HD camera.
And of course, remember that your video quality depends on your camera AND the quality and speed of your Internet connection.
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Facetime On Mac Computer
Let’s Get A FaceTime Account
To get started with FaceTime on, you may need an Apple ID. To turn FaceTime on, just navigate:
- iOS: Settings > FaceTime
- Macs: FaceTime > Preferences
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Hate FaceTime, Let’s Talk Alternatives
If you tried FaceTime out, but don’t like its interface or have some other issue with the app, we have some great options for you.
Check out this article “Hate Apple’s FaceTime” to see what apps we think are great options.
Want To Make Audio-Only FaceTime Calls?
We’ve all been there. A call comes in, but we’re still in our Pajamas or sporting some clothing that we just don’t want the world (or your mother) to see. What we want is to talk old-school. No image, just our lovely voices beaming through the microphone and speakers.
Yup, we want (okay, maybe we need) to make this call an audio-only call. But hey, that doesn’t seem as easy as it sounds. I mean FaceTime is all about the face, right?
So if you are “facing” (had to use that one–sorry) this situation, check out Bin’s article on how to make that audio-only FaceTime call. Yes, let’s do this old-school!
Is FaceTime a Data Hog?
Are you using FaceTime a lot with your mobile or cellular data plan rather than WiFi? If you are always on the run, the chances are that you are burning through quite a bit of your monthly data allotment when making FaceTime calls, especially video calls.
But how do you know how much data those FaceTime calls are taking? Well, Andrew looked into that very question in his article “How Much Data Does FaceTime Consume?” So if you’re finding that month after month you are burning through a lot of data, take a look at this article to check your FaceTime data use and learn ways to limit it.
What About Blocking Numbers or Contacts on FaceTime?
Okay, we all get calls from phone numbers that show up as Unknown or from folks that we just plain don’t know. It could be an advertiser or even a prince from some unnamed place, bearing the good (and possibly very bad if you fall for this one) fortune of inheritance.
So yeah, we want and need to ability to block things like this OUT.
So the good news is that you can block contacts and phone numbers on your device. And filtering iMessages from unknown senders is simple too! And if needed, you also may report iMessages that look like spam or junk.
This feature’s been around since iOS 7, but many of us still don’t use it, know how to use it, or even realize it’s there!
So if you want to block a number or a contact, take a look at Andrew’s article on How to Block Calls and Messages on FaceTime.
Just remember that when you block a phone number or contact, they can still leave a voicemail, but you won’t get a notification. Messages won’t be delivered. Also, the contact won’t get a notification that the call or message was blocked.
Troubleshoot FaceTime Problems
FaceTime Activation Issues
FaceTime Call Problems
What About Security and Privacy on FaceTime
Facetime communications are protected by end-to-end encryption across all your devices when you use iMessage and FaceTime. And with iOS and watchOS, your iMessages are encrypted on your device in such a way that they aren’t accessible without your passcode.
Apple has no way to decrypt iMessage and FaceTime data when it’s in transit between devices. So unlike other companies’ messaging services, Apple doesn’t scan your communications. Therefore, Apple wouldn’t be able to comply with a wiretap order even if they wanted to.
Also, Apple doesn’t store FaceTime calls on any of its servers to protect your privacy.
The Nitty Gritty of Apple’s FaceTime Security
So FaceTime uses what’s called an Internet Connectivity Establishment (ICE) to establish a peer-to-peer connection between devices. Using Session Initiation Protocol (SIP) messages, the devices verify their identity certificates and establish a shared secretfor each session.
The cryptographic nonce supplied by each device is combined to salt keys for each of the media channels, which are streamed via Secure Real Time Protocol (SRTP) using AES-256 encryption.
So what does this mean for you? It means your FaceTime calls, texts, etc. AND your iMessages are pretty well protected and secure.
Secure Messaging Scorecard
Of the seven major criteria that are used by Electronic Frontier Foundation to rank the security strength of messaging platforms, Apple scores 5 out of 7, significantly higher than Skype. Please note that this report from EFF has not been recently updated.
The two areas where Facetime is not ranked are a) Verifying contact’s identities and b) independent review of the code. These two characteristics are not a game-changer as you can easily verify who you are communicating with while using Facetime. Furthermore, by keeping the code intact and private, Apple is shielding its products from hackers. Recently, Apple launched a bounty program encouraging hackers to find vulnerabilities in its iOS platform.
In July 2016, a new piece of Mac-Targeting malware was discovered, allowing hackers to execute code and even control FaceTime’s camera access remotely. But Apple’s Gatekeeper security prevented the unsigned app from even being installed. So as long as you keep your computers and devices updated with the latest security patches from Apple, you should be good to go.
So place your fears aside. Apple’s Facetime app is very secure and provides users with end-to-end encryption affording peace of mind.
And Other Random Notes About FaceTime
FaceTime isn’t available or might not appear on devices purchased or used in Saudi Arabia, United Arab Emirates, and Pakistan.
FaceTime Audio was announced at Apple’s WWDC 2013 keynote speech on June 10, 2013 (iOS 7 and OS X Mavericks)